True Dry Cleaning and Laundry

Well, I found you around 2024–2025, and honestly, my experience then was exceptional. Yes i registered it under a company but the care, communication, and the way everything was handled then directly with me, made me confident in trusting you again. That's why I entrusted you with my daughter's First Communion dress. Unfortunately, I was disappointed this time around. When the stain couldn't be removed, I wasn't even given the courtesy of a phone call. Instead, it was only mentioned after I arrived—late—to collect the dress. Along with not even noticing I had already made a down-payment and only had a balance due. I was genuinely shocked because it was so different from the experience I had before. I truly want to continue supporting your brand, but this experience has left me feeling very wary. I hope you'll understand why and take this feedback as it's intended.

Destinee called me a bitch and threatened me with a garbage bag full of clothes. Additionally, she racially discriminated me.

Destinee needs to be more courteous and understanding

Not only does True make dry cleaning hassle free, as your clothing gets picked up and delivered right back to you, it also has an exceptionally professional staff. Each process of their service, from calling, to pick-up to the delivery of my clean items proved to be made easy by said staff and I am extremely pleased with their service!

Wow! If someone asked me to name a company that exemplifies customer service excellence I would surely say True Dry Cleaning and Laundry. The open lines of communication, professionalism and fast turn around times are key success factors. One thing that stood out was that they offered for a tailor to mend a jacket that I sent to iron at an additional cost. I have used other laundries for years and they never offered me this service. Keep up this level of service and your company will continue to excel. I will certainly be using this laundry in the future.

Amazing! The career package is absolute value that you will find nowhere else. I left $3.00 in a blazer pocket, it was returned with a note - this honesty was much appreciated. Sunday deliveries were also a welcome surprise.

They were timely and professional also very friendly. The pick up was an awesome experience that created an excitement leading up to the drop off. The packaging as well when items was returned just won me over. great service I definitely will be using your services again.

I do not like to fold clothes. So when I saw the ad on Facebook, I decided to call and give the service a try. When I enquired, I was told that the service was for wash and fold, but they would accommodate me for folding clothes. Best decision I ever made. Excellent service at an affordable price. Thank you True. I would be using your service again.